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California Self Storage Association

Education Events

At the heart of who we are as an association you’ll find our success is built on the relationships our members have with one another. You’ll find that CSSA members truly care about each other and look for ways to work together and support each other in order to continually improve our industry through best practices and delivering better a better experience for storage customers.

    • Thursday, January 28, 2021
    • 10:00 AM - 11:30 AM (PST)
    • Webinar
    Register


    Virtual Education - HR Series

    Labor Law Update

       

    NEW HR LAWS FOR 2021


    January 28, 2021: 10:00am - 11:30am

    Registration:

    $49 –CSSA Members

    $129– Non-Members

    Click HERE to Register 

    The California Employers Association (CEA) will put on this exceptional course, exclusive for CSSA members only, instructing you on all the changes and labor laws for 2021. This is a MUST for every self storage business! 

    In 2020, the California legislature and governor had a busy year responding to the COVID-19 pandemic and implementing new employment laws for 2021. The new bills touch almost every facet of employment. CEA has meticulously tracked these new requirements and will provide you with best practices for your company in 2021. Join us to learn about:

    • California Family Rights Act (CFRA): now impacts all employers with 5 or more employees
    • Site Safety and COVID-19 Reporting Requirements
    • Workers' Compensation Presumption: related to COVID-19 positive cases and how employers should respond
    • New exemptions to the ABC Test for independent contractors
    • Expanded Crime Victims' Leave
    • Sick Leave Designation requirements
    • Pay Data Reporting requirements for large businesses
    • Hospital PPE stockpile requirements
    • 2021 Minimum Wage and Exempt Salary increases
    • Agency guidance, regulations, case law, and more...


    Start 2021 with the right information -

    Don't miss out on this informative webinar!

    Click HERE to Register

    Interested in Sponsoring? Click HERE for details

    • Wednesday, February 17, 2021
    • 10:00 AM - 11:00 AM (PST)
    • Zoom Virtual Discussion
    • 44
    Register

     

           

     CSSA Peer Networking Discussion  

    Do's & Don'ts - 2021 Legal Perspectives:

    Your Questions Answered

    February 17, 2021: 10:00am - 11:00am

    This is a FREE event for CSSA Members Only!

    REGISTRATION IS REQUIRED - This event is limited to a total of 40 people 

    Come meet three CSSA-member California-based attorneys experienced in self storage issues. This is your opportunity to ask legal questions and have them answered, including operational questions, liens, auctions, late fees, COVID issues, etc. This is also an opportunity to virtually connect with other CSSA members.  


    Don't miss this opportunity to meet:

    • Vin A Fichter, Law Office of Vin A. Fichter
    • Eli Gordon, Kimball, Tirey, & ST. John LLP
    • Nikolas G. Hood, Wright Finlay and Zak

    Join us for our first Peer Power Hour in 2021!

    CSSA's Peer Power Hour: An open discussion among fellow self storage owners and operators. Your opportunity to ask questions, talk about today's challenges, and share your knowledge/experience. Don't miss out on this unique networking event!

    Don't miss out on this Peer Power Hour - register today!

    Interested in Sponsoring? Click HERE for details!


    Thank you you sponsor:


    • Thursday, February 25, 2021
    • 9:00 AM - 12:00 PM (PST)
    • Avatar Training (SIMPACT)
    • 30
    Register


    Presents:

    Avatar Immersive Training 

           


    Dealing with the Difficult Customer

    February 25, 2021 - 9:00am - 12:00pm

    Afternoon Session (1:00pm - 4:00pm) - SOLD OUT

    In this 3 hour professional development training, attendees will:

    • Engage in a real-world interaction with a “difficult client” using immersive simulation. Discussion, debate and feedback will help participants determine what to do in various situations and provide additional strategies for working with difficult customers. Come talk to an avatar!

    • Engage in a real-world interaction with a “client” using immersive simulation (avatar). Discussion, debate and feedback will help participants apply the techniques they learned in the first two hours of the training. Active participants will interact with the avatar in "difficult customer" situations. 
    CLICK HERE to see an Avatar (SIMPACT) demonstration

    REGISTRATION

    $99 – CSSA Members 

    $149 Non-CSSA Members


    Registration is limited - Only 30 spots available

    Don't miss out on this Virtual Experience!

    SIMPACT Immersive Learning is a mixed reality simulation system that provides a highly realistic virtual platform for practice in business negotiations, sales techniques, conflict resolution, and many other interpersonal interactions. 

    SIMPACT is the perfect bridge between theory and reality. Participants will learn sales techniques, then have an opportunity to practice those skills in the SIMPACT Immersive Learning system in simulated self storage situations. Participants will either be in the "Interactive Participant" seat, interacting with the avatar in a realistic situation or as a participant observer, providing observations and evaluation. Participants report that the SIMPACT simulator is more effective, more realistic, and more impactful than traditional adult-learning webinar or classroom role-play format.

      Sessions are facilitated by Dr. Wendy Murawski, author and expert in collaboration and communication. Wendy W. Murawski, Ph.D. is the Executive Director for the Center for Teaching and Learning at California State University, Northridge (CSUN). Dr. Murawski is the Director of SIMPACT, an immersive learning simulation experience. 

      Sponsored by:

                 

      ********************************************************************

      Save the date for our other Avatar Training coming up: 

      Interacting with the Homeless

      (Registration opening soon - two sessions available)

      April 22, 2021 - 9:00AM - 12:00PM & 1:00PM - 4:00 PM

      • Thursday, February 25, 2021
      • 1:00 PM - 4:00 PM (PST)
      • Avatar Training (SIMPACT)
      • 0


      Presents:

      Avatar Immersive Training 

             


      Dealing with the Difficult Customer

      February 25, 2021 - 1:00pm - 4:00pm

      AFTERNOON SESSION SOLD OUT

      For morning session (9:00am - 12:00pm) - click here

      In this 3 hour professional development training, attendees will:

      • Engage in a real-world interaction with a “difficult client” using immersive simulation. Discussion, debate and feedback will help participants determine what to do in various situations and provide additional strategies for working with difficult customers. Come talk to an avatar!

      • Engage in a real-world interaction with a “client” using immersive simulation (avatar). Discussion, debate and feedback will help participants apply the techniques they learned in the first two hours of the training. Active participants will interact with the avatar in "difficult customer" situations. 
      CLICK HERE to see an Avatar (SIMPACT) demonstration

      REGISTRATION

      $99 – CSSA Members 

      $149 Non-CSSA Members


      Registration is limited - Only 30 spots available

      Don't miss out on this Virtual Experience!

      SIMPACT Immersive Learning is a mixed reality simulation system that provides a highly realistic virtual platform for practice in business negotiations, sales techniques, conflict resolution, and many other interpersonal interactions. 

      SIMPACT is the perfect bridge between theory and reality. Participants will learn sales techniques, then have an opportunity to practice those skills in the SIMPACT Immersive Learning system in simulated self storage situations. Participants will either be in the "Interactive Participant" seat, interacting with the avatar in a realistic situation or as a participant observer, providing observations and evaluation. Participants report that the SIMPACT simulator is more effective, more realistic, and more impactful than traditional adult-learning webinar or classroom role-play format.

        Sessions are facilitated by Dr. Wendy Murawski, author and expert in collaboration and communication. Wendy W. Murawski, Ph.D. is the Executive Director for the Center for Teaching and Learning at California State University, Northridge (CSUN). Dr. Murawski is the Director of SIMPACT, an immersive learning simulation experience. 

        Sponsored by:

                    

        ********************************************************************

        Save the date for our other Avatar Training coming up: 

        Interacting with the Homeless

        (Registration opening soon - two sessions available)

        April 22, 2021 - 9:00AM - 12:00PM & 1:00PM - 4:00 PM

      Past events

      Wednesday, October 14, 2020 Peer Power Hour: CSSA Networking Group (Session 2)
      Thursday, October 01, 2020 Preparing for Disasters - CSSA Virtual Education Series
      Thursday, September 17, 2020 Conflict - Attitudes in the Workplace: CSSA Education Series - Virtual Training
      Wednesday, September 02, 2020 Self Storage Challenge: Dealing with the Homeless - CSSA Virtual Education Series
      Wednesday, August 26, 2020 SOLD OUT - Peer Power Hour: CSSA Networking Group
      Thursday, August 20, 2020 Leave Laws & COVID-19: Updates in California - CSSA Virtual Education Series
      Wednesday, August 05, 2020 Smart Selling: Maximize Revenue - Minimize Discounting - LIMITED SEATS AVAILABLE (PM Session)
      Wednesday, August 05, 2020 Smart Selling: Maximize Revenue - Minimize Discounting - SOLD OUT (AM Session)
      Thursday, July 23, 2020 CSSA Education Series: Virtual Training - Top 10 Ways to Stay Out of Court
      Wednesday, July 08, 2020 CSSA Education Series: Avatar Training - Dealing with Difficult Customer Situations
      Thursday, June 25, 2020 CSSA Education Series: Virtual Training - Hot Employment Laws You Need to Know About
      Thursday, March 05, 2020 CSSA Education Series: Lien Law Seminar - Orange County 2020
      Tuesday, March 03, 2020 CSSA Education Series: Lien Law Seminar - Pleasanton 2020
      Thursday, February 13, 2020 CSSA Education Series: Santa Ana, CA
      Thursday, January 16, 2020 CSSA Education Series: Pleasanton, CA
      Thursday, October 17, 2019 CSSA Education Series: Elk Grove, CA
      Wednesday, August 07, 2019 CSSA Education Series: Santa Clarita, CA
      Thursday, June 13, 2019 CSSA Education Series: San Diego, CA
      Thursday, March 07, 2019 CSSA Education Series: Lien Law Seminar - Ontario
      Wednesday, February 27, 2019 CSSA Education Series: Lien Law Seminar - Pleasanton

      California Self Storage Association

      Contact Us

      California Self Storage Association
      5325 Elkhorn Blvd., #283 
      Sacramento, CA 95842

      P: 888-CSSA-207 or 888-277-2207
      F: 949-861-9425

      Contact us Online

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