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California Self Storage Association

CSSA Virtual Education Series: Next Level Sales & Service Training - SOLD OUT

  • Tuesday, November 08, 2022
  • 10:00 AM
  • Thursday, November 10, 2022
  • 11:30 AM
  • Virtual Webinar


    Tuesday, November 8 & Thursday, November 10 at 10:00am - 11:30am
  • Tuesday, November 8 & Thursday, November 10 at 1:30pm - 3:00pm

Registration is closed


Next Level Sales & Service Training

Including practice sessions with expert feedback

Presented by Carol Mixon, SkilCheck Services    



NOVEMBER 8 & 10, 2022

Morning Session: 10:00AM - 11:30AM

(morning session is SOLD OUT)

Afternoon Session: 1:30PM - 3:00PM

(afternoon session is SOLD OUT)

Next Level Sales and Service Training program will provide self-storage sales staff with strategic tools, training, content, and storage knowledge to drive telephone and onsite sales for self storage businesses.  More than your typical sales training, “next level” program will engage the attendees, analyze and improve the sales process from beginning to end. Each participant will have a chance to work on their sales presentation with expert guidance, and observe others too. Practice real-time with other storage associates and receive tips from experts.

  • Learn what to say, and what not to say – quick and efficient sales
  • Discover the importance of first impressions, body language, and how to close a sale without being pushy
  • Gain new Ideas for customer retention, including outstanding service after move-in
  • This is a rare opportunity to practice and be coached by industry experts!

Training Target (Audience)

Owners, plan to send your managers and front-line salespeople to this self storage-specific training.

Keep in mind:

  • Every dollar invested in sales training returns $29 in revenue
  • High performing salespeople are twice as likely to rent space over the phone or in-person as low performing ones
  • Great sales training increases an individual’s performance by an average of 20%
  • Distinguish your business from your competitors by identifying sales and service growth opportunities for your managers!


        $95 - CSSA Members

        $145 - Non-CSSA Members

        (includes both 90-minute sessions including instruction, take-aways, and role-playing)

        Unique Training Format

        • This training includes two (2) separate, 90-minute sessions (one price for both)
        • Dates are November 8th and 10th – 10:00am to 11:30am or 1:30pm to 3:00pm
        • Each session includes instruction with take-ways and breakout sessions
        • Registrations will be limited to 24 so we can break into small groups of 3 each where every attendee will have the opportunity to put these skills into practice though interactive role-playing

        Qualified Presenter

        Presented by Carol Mixon of SkilCheck with over 35 years’ experience consulting and helping self-storage operators and managers succeed.  Specializing in self-storage management and employee training, her teaching techniques have set the industry standard.


        Interested in Sponsoring? Click HERE for details

        California Self Storage Association

        Contact Us

        California Self Storage Association
        5325 Elkhorn Blvd., #283 
        Sacramento, CA 95842

        P: 888-CSSA-207 or 888-277-2207

        EMAIL: info@californiaselfstorage.org

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