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California Self Storage Association

CSSA Virtual Panel Discussion: A Deeper Dive into Operating Expenses

  • Thursday, March 03, 2022
  • 10:00 AM - 11:30 AM
  • Virtual Educational Discussion


Registration is closed


A Deeper Dive into Operating Expenses
Their Impact on the Value of Your Property 



March 3, 2022: 10:00am - 11:30am

FREE for CSSA Members

We believe this information is so valuable, we are opening this session up

FREE to all CSSA members

(Must register to receive zoom link to attend)   

FREE – CSSA Members 
$149 – Non-CSSA Members


         JEFF SHOUSE (Appraiser) Colliers International
         JAY ALLEN (Investment Broker) - Performance Self Storage Group
         MIKE GONG (Area Vice President) - Arthur J. Gallagher
         NATOLIE OCHI (Owner/Manager) - SKS Management, LLC
         TOM DAO (Moderator, Finance) - Gantry, Inc.

Come ready to learn from this multi-faceted discussion targeting self storage owners. Topics will include repair and maintenance, personnel, administration, insurance, property taxes, and marketing and how it affects property valuation. Bring your questions to this fast-paced 90-minute round table where our panelists will offer their insights from their various professional perspectives. Common questions that will be covered include:

  • From your vantage point, why is it important to focus on operating expenses?
  • From an underwriting standpoint and a valuation standpoint, what are some examples of adjustments to operating expenses that you often make?
  • What are some easy expense line items to focus on for process improvements or to reveal and “upside” to improve performance?
  • What are some best practices that can be used across multiple facilities?
  • What expenses can be compared across facilities and what ones are specific to each property?
  • How do you use/manage operating expense, and why is this important?
  • What are some basic rules when you review operating expenses?

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Thank you to our Sponsors:


California Self Storage Association

Contact Us

California Self Storage Association
5325 Elkhorn Blvd., #283 
Sacramento, CA 95842

P: 888-CSSA-207 or 888-277-2207

EMAIL: info@californiaselfstorage.org

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