Local Initiatives Fund
Revenue Management Anyone Can Do
Basic Steps - Best Practices
Presented by Anne Ballard (The Hat Lady) - President of Marketing,
Training, & Developmental Services, Universal Storage Group
Tuesday, August 1, 2023
2:00pm - 3:30pm
If you aren't a large operator or a REIT, and don't have a dedicated team just to handle rate setting, customer rent increases, and online rates, yet you want to get the best possible income stream from your store, you need to try the 1,2, 3, 4 Basic Steps to Revenue Management. These are easy monthly or weekly activities you can take to improve your Same Store Sales Increase each year. Discussion Points: Setting Street Rates & online rate setting One set of rules – discounts, increases, fees, etc. Ancillary sales – insurance, boxes, supplies Website tips for improved response Telephone and onsite excellence for exceptional customer service
If you aren't a large operator or a REIT, and don't have a dedicated team just to handle rate setting, customer rent increases, and online rates, yet you want to get the best possible income stream from your store, you need to try the 1,2, 3, 4 Basic Steps to Revenue Management. These are easy monthly or weekly activities you can take to improve your Same Store Sales Increase each year.
Discussion Points:
Learn How to TSTI (Take Steps To Improve) in these areas!
About the presenter - Anne Ballard
Anne Ballard is President of Marketing, Training & Developmental Services for Universal Storage Group and known industry wide as The Hat Lady for her variety of headwear. She has been a frequent speaker at state, national and international conferences for over 30 years. Anne is also the author of The Hat Lady Speaks, Marketing and Managing Self Storage and numerous articles for industry magazines. As a partner in Universal Storage Group, she handles facility planning, feasibility studies, design, startups and operational consulting and training.
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California Self Storage Association 5325 Elkhorn Blvd., #283 Sacramento, CA 95842
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EMAIL: info@californiaselfstorage.org
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