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California Self Storage Association

The Latest Industry News

With the daunting amount of news and information coming at you constantly it is impossible for any one person to keep up. Our team curates and alerts you to the "must have” information to ensure you are in the know. Having relevant, current information helps you to make the best decisions possible.

  • Monday, July 29, 2013 2:36 PM | CSSSA Admin (Administrator)

    Contact: Erin King, Executive Director                                  

    Phone: (949)783-4130



    With SSA’s Help, CSSA Continues to Fight the Good Fight

    Friday, July 26th - In spite of the recent disappointing turnaround for the AB 983 bill in Sacramento, the CSSA has continued to fight the good fight to bring about the kind of legislation that will benefit state self storage facilities. Finding ways to improve the lien laws will be an ongoing movement and that quest will be greatly aided by the assistance provided by the national Self Storage Association (SSA).

    Thanks to the guidance of Tim Dietz, the SSA’s Sr. VP – Communications and Government Relations, and Carlos Kaslow, the SSA’s General Council, improving life for the California self storage owner/operator is a focal point. Of course, the SSA is doing the same for states across the country, but it has donated a significant amount of funding to California legislation over the years.

    In fact, in 2010 a successful lien update took place in the California legislature which rounded out an already improved law. It took a joint effort from the CSSA and SSA to make it happen and the two forces will continue to concentrate on making good things happen despite the recent setback.

    "Often these efforts take 2 or 3 years to complete successfully, particularly in larger states with so much activity at the capitols," said Dietz. "The SSA/CSSA enjoyed a successful collaborative effort to improve the lien law a few years ago, an effort which took a couple of sessions to complete. Although the votes didn't go our way in one committee this time, much progress was made and we look forward to working at it until this burdensome law is amended."

    The SSA has worked on 16 lien bills this year across the country and eight have been successful so far.

    "We are always thankful for the effort given by the SSA to help us,” adds Erin King, Executive Director of the CSSA. "Mike Scanlon, Tim Dietz and Carlos Kaslow are the best to work with, always coming up with ways to support our cause. A lot of smart mind come together to make things better for self storage in our state. The key is to be patient and positive and good things will happen.”   


    About The California Self-Storage Association

    Founded in 2002, the California Self Storage Association (CSSA) is the state not-for-profit trade organization dedicated to serving the California Self-Storage industry including owner-operators, facility managers and industry vendors. The CSSA represents some 450 direct member companies that own and operate over 1,200 facilities in California. CSSA direct members range from individual facility owner-operators to multiple-facility operations, to the industry's largest publicly traded Real Estate Investment Trusts (REITs).

  • Monday, July 29, 2013 2:36 PM | CSSSA Admin (Administrator)

    Contact: David Blum – Better Management Systems LLC

    Phone: (954) 255-9500





    Expo 13 To Celebrate Industry Growth in Latin America


    CORAL SPRINGS, FLORIDA—July 29, 2013—Better Management Systems (BMS) President David Blum is pleased to announce Expo 13, the 1st trades and educational gathering for Latin America. The event will take place November 4-5, 2013, in Sao Paulo, Brazil, at the modern convention center located at the headquarters of Secovi-SP (the Sao Paulo State Housing Syndicate).


    Expo 13 will feature top experts in the self-storage industry including keynote speaker Patrick Reilly, Chairman of the Board of the Self Storage Association (SSA), the national non-profit organization that oversees the industry in the U.S. Reilly also is the President and CEO of Urban Self Storage of Seattle, Washington. The trade show will include exhibits by vendors that are involved in all aspects of the self-storage business such as security, building, insurance, and marketing. Expo 13’s key vendor sponsors are Janus International, PTI Security Systems, Chateau Products, and SiteLink Software.


    "Self-storage has shown major growth in its nearly 40 years of existence and become a staple of life in the United States,” says Blum, whose company, BMS, is co-producing the event. "Today, more countries around the world are picking up on this trend—and nowhere is that more evident than in the Latin American countries. Investors now see great potential in Central and South America as host locations for new facilities.”


    Nancy Torres, President of the Latin American Self Storage Association (LASSA) thinks the time is right to educate the public and media about the advantages that self -storage offers. Having such a stellar gathering of talent in Sao Paulo will help the process along. "I am very excited to see the growth of the self-storage industry in Latin America,” she says. "The first Latin American Trade Show and Education EXPO in Brazil will benefit all members of LASSA as it will offer educational sessions aimed at the unique nature of our market, the opportunity to learn from other operators in the region, and to see firsthand the products and technologies developed specifically for our Industry.”


    Allan Paiotti, CEO of GuardeAqui Self Storage, one of leading self-storage businesses in Brazil, agrees that the upcoming Sao Paulo event is both historic and hugely important. "Self-storage is a flourishing asset class in Brazil,” he says. "This first trade show and expo in Brazil is a milestone for both vendors and operators to come together and set the standard for the industry.”


    For more information about attending or exhibiting at Expo 13, please visit the event website at or email


    About Better Management Systems

    Better Management Systems (BMS), founded by David Blum, first began working on international projects in Sao Paulo, Brazil in 2004 at the request of a U.S.-based client. BMS was given the opportunity to convert an existing structure and integrate all the latest technology and products from the U.S. thereby bringing American style self-storage to the country and adapt it to the local Brazilian culture. As Past President and Co-founder of the Florida Self Storage Association, Blum has more than 10 years of experience in assisting with the production of trade shows.


    About the Latin American Self-Storage Association

    The Latin American Self-Storage Association (LASSA) is the trade association for the self-storage industry in Latin America. Its objectives are to support its members as suppliers or users, spread the benefits of self-storage, and promote best practices within the industry. LASSA welcomes all those owners, managers, vendors, companies, and investors in the guidelines of the self-storage business that would like to join the association.  For more information, visit



    About the Sao Paulo State Housing Syndicate

    The Sao Paulo State Housing Syndicate (Secovi-SP) has been in existence since 1946 and is recognized as the home to the Brazilian real estate industry. The Syndicate houses several key operating sectors of the real estate production and service chain in Brazil.

  • Thursday, July 25, 2013 2:36 PM | CSSSA Admin (Administrator)

    Contact: Erin King, Executive Director                                  

    Phone: (949)783-4130



    Time to Update Your Rental Agreement Concerning Accessibility

    July 25, 2013 - The old expression "you never know” was never more dead-on than when the California Senate Judiciary Committee gave a major thumbs-down to a bill intended to help self storage operators dealing with lien laws. Bill AB 983 had moved quickly through three prior committee votes and there seemed to be no reason to think it wouldn’t make it through the Senate Judiciary Committee. But on July 2, thanks to a strong opposition from Senate majority leader Ellen M. Corbett, the bill was grounded in its tracks.

    According to legal expert Carlos Kaslow, the primary obstacle to the bill’s passage was a change that it made to the court procedure to be followed after a Declaration in Opposition to Lien Sale was returned by a delinquent occupant. Under current law the storage operator is required to bring suit in small claims court when a Declaration is returned. AB 983 would have required the occupant who sends back a Declaration to file the lawsuit on the validity of the lien within 30 days of returning the Declaration. 

    Storage operators have been dissatisfied with the current procedure because a high proportion of delinquent occupants who returned Declarations never showed up for the requested hearing. It was hoped that delinquent occupants would only return a Declaration when they had legally relevant reasons for executing the form and would be more likely to appear at the hearing if the occupant initiated the suit.

    "There simply was not sufficient Democratic member support for this change and was the reason the bill did not move forward,” said Kaslow. "The seven-member Senate Judiciary Committee has five Democratic members and two Republican members and no bill can come out of committee without some Democratic support.” 

    The Judiciary Committee action was somewhat surprising and disappointing because the bill had passed the Assembly by an overwhelming majority and had also passed the Senate Business, Professions and Economic Development Committee without opposition.   There were Senators on the Judiciary Committee who opposed the bill who had previously voted for it when it came before the Business, Professions and Economic Development Committee.

    "The Judiciary Committee action was a very disappointing outcome,” said CSSA executive director Erin King. "We thought the bill was well on its way to passing and to have it turned down in such a manner really had us scratching our heads. However, we’ll keep trying to find ways to work with our legislators to bring about positive changes for our industry.” 

    CSSA lobbyist Randy Pollack also was miffed by the Senate Judiciary Committee’s decision.

    "The bill moved out of the Senate Business & Professions Committee on Consent with Senator Corbett (who opposed a similar version several years ago) voting ‘aye,’” said Pollack  "We had good meetings with Judiciary Committee Members and staff. A few days before the Judiciary Committee hearing, the consultant (who we had met with several times) wanted specific information regarding court delays. We provided him with court docket information and insight from members and attorneys who have faced non-appearances by the occupant.  Unfortunately, his analysis of the bill raised concerns that switching the burden would make it difficult for out-of-state occupants to file a claim and occupants would not have the resources to institute a suit (we provided rebuttals).”

    "Also, at this point we learned that Senator Corbett (no longer Chair of the Judiciary Committee but who remains a member) had second thoughts about her vote in the Senate Business & Professions Committee, reversed course and began to lobby members of the Committee to oppose the bill,” added Pollack.

    So where does the CSSA and national SSA go from here?

    "The CSSA and SSA are assessing their options in light of the legislature’s action,” concluded Kaslow. "The Judiciary Committee has indicated that it is willing to work with the storage industry on an acceptable bill. The CSSA will carefully review its options before making a final decision on how it will proceed forward but it is not a simple decision. First, the bill must go from a one-year bill onto the two-year bill track. This means that it cannot be enacted until 2014.  It also increases the time and expenses that the CSSA will incur to move a revised bill forward. A decision to work with the Senate Judiciary Committee to modify the bill only makes sense if there is enough substantive change to the current lien law to justify this effort.”


    About The California Self-Storage Association

    Founded in 2002, the California Self Storage Association (CSSA) is the state not-for-profit trade organization dedicated to serving the California Self-Storage industry including owner-operators, facility managers and industry vendors. The CSSA represents some 450 direct member companies that own and operate over 1,200 facilities in California. CSSA direct members range from individual facility owner-operators to multiple-facility operations, to the industry's largest publicly traded Real Estate Investment Trusts (REITs).

  • Tuesday, June 11, 2013 2:37 PM | CSSSA Admin (Administrator)

    Contact: Erin King, Executive Director                                   

    Phone: (949)783-4130



    Time to Update Your Rental Agreement Concerning Accessibility

    June 11th 2013 - It is always better to think ahead than to wait for trouble to come knocking on your door. The CSSA is acutely aware that its members need to be informed and ready for any and all changes taking place in the industry. The latest involved accessibility inspections and your rental agreements.

    Does your facility provide proper access to those with disabilities? Has your facility been inspected by a Certified Access Specialist (CASp) and been determined to meet all applicable construction-related accessibility standards set up in Civil Code 55.53? Regardless of your answer to those questions, starting on July 1 you will want to have it written into your rental agreements if you want to avoid future ADA (Americans with Disabilities Act) legal entanglements.

    Here is what Carlos Kaslow wrote about the subject in the Self Storage Legal Review:

    "On July 1, 2013 all California commercial landlords, including self-storage operators, must have rental agreements that comply with Civil Code section 1938 which states:

    "A commercial property owner or lessor shall state on every lease form or rental agreement executed on or after July 1, 2013, whether the property being leased or rented has undergone inspection by a Certified Access Specialist (CASp), and, if so, whether the property has or has not been determined to meet all applicable construction-related accessibility standards pursuant to Section 55.53."

    The law does not specify the form or placement of this disclosure, but it does require that it be in the rental agreement. Facilities that have been inspected and state that is has been inspected by a certified inspector and is in compliance with state and federal accessibility standards will be less inviting targets to the ADA lawsuit industry."

    Here is the good news – the CSSA sells a rental agreement template that Kaslow has already updated to include the above requirement. In fact, the CSSA’s rental agreement template (which can be purchased for a one-time fee of $349) is constantly being updated and sent to members who have purchased it.

    "The CSSA is ahead of the curve on this change and we want to be sure all of our members have a rental agreement that is current with state and federal law,” says Erin King, executive director of the CSSA. "This is a terrific CSSA member benefit in that the cost of having an attorney draft your agreement and annually review it for you far outweighs the minimal investment the CSSA asks from our members.”

    As Kaslow and King have made clear, the ability to avoid future ADA lawsuits can hinge on whether you have the proper wording in your rental agreements. And while it makes sense to have a Certified Access Specialist inspect your property, even if you haven’t been inspected you need mention of that in your rental agreement.

    "All of our members who have purchased the template in the past are eligible to receive the updated template free of charge,” adds King. "We strongly encourage our members to review the agreements as soon as possible to ensure they are in compliance with this required change.”

    For more information about the CSSA and its products, please visit


    About The California Self-Storage Association

    Founded in 2002, the California Self Storage Association (CSSA) is the state not-for-profit trade organization dedicated to serving the California Self-Storage industry including owner-operators, facility managers and industry vendors. The CSSA represents some 450 direct member companies that own and operate over 1,200 facilities in California. CSSA direct members range from individual facility owner-operators to multiple-facility operations, to the industry's largest publicly traded Real Estate Investment Trusts (REITs).

  • Thursday, June 06, 2013 2:37 PM | CSSSA Admin (Administrator)

    On The Move is thrilled to add an innovative food truck to their product line.  On The Move has been in the specialty truck leasing business for over 20 years.   Their food truck design is unique and provides the operator the ability to serve upwards of 1000 people per day.  It would be a perfect offering to do demographic studies on proposed restaurant locations prior to building out an entire store, attend special events and as a promotional tool to market brand recognition.


    A slide out is part of their unique design that allows the servers to be at face level with their customers unlike anything in the industry.  Additionally, the slide out provides more work space for the servers and cooks.  On The Move customizes the interior with the kitchen equipment needed to prepare and serve the restaurant’s menu items.  Additionally, it has a built-in generator, water holding tanks (both fresh and grey) as well as an optional soda dispenser and serving counter on the outside of the truck. 


    On The Move Food Trucks made their debut at the National Restaurant Association in May and had a surplus of positive reviews and orders!  Look for an On The Move Food Truck at a food truck park near you!  For more information, visit 



    C.J. Steen

    Marketing Director

    (800) 645-9949

  • Friday, May 31, 2013 2:37 PM | CSSSA Admin (Administrator)

    Contact: Erin King, Executive Director

    Phone: (949)783-4130


    Like a Fine Wine, CSSA’s Napa Gathering a Big Hit

    NEWPORT BEACH, CALIFORNIA — May 31, 2013 — If you want to put on a successful gathering for self storage owner/operators, you might want to do it the way the California Self Storage Association did in early May. First, find a compelling location – Napa Valley is about as good as it gets. Second, have a strong program. Third, make it fun – a bocce ball tournament to raise money for Kure It Cancer Research is a great way to go.

    So it was from May 1-3 that the CSSA hosted the 2013 West Coast Self Storage Owners Conference at the Westin Verasa in Napa California. The event was a sellout, with 200 people attending the three-day event (75 per cent of which were owners). The keynote speaker was Hugh Horne, president and CEO of Horne Developments, Inc. Topics of the conference included: transitioning your family business from one generation to the next, Affordable Care Act information, post consumer mindsets and employment law updates.

    "I believe the success of our event has two major components – location and content,” said Erin King, executive director of the California Self Storage Association. "We worked hard this year to ensure all our events content was timely and relevant. With presentations on the Affordable Care Act, employment laws and the challenges of transitioning your family business to the next generation, we created an agenda that many operators didn't want to miss or felt they couldn't miss.”

    Karen Jones, the director of Kure It Cancer Research was equally thrilled with the gathering.

    "We are grateful to the CSSA and its members for their enthusiastic participation in the first ever Bocce for a Kure tournament,” Jones said. "Everyone from the bocce players to the event sponsors contributed to make it a fun networking opportunity that raised over $5,000 for underfunded cancer research.

    "We are very close to reaching the $2 million milestone in funds raised through Kure It, and the CSSA event brought us that much closer. With the success of this inaugural tournament, we look forward to making this an annual event.”

    In fact, the post-conference survey of individuals who attended included quotes like "great hotel & reception area, excellent location and well organized -- great for networking” from one attendee and "First-class event, wonderful job, Erin! Would like to see it back in Napa again next year” from another. The survey also indicated that future CSSA gatherings should focus even more on owners with 10 or less facilities.

    King was pleased with the way the event went, especially considering that it was a chance for Northern Californians to gather for a few days of networking, learning and having fun.

    "This was the first multi-day event in Northern California that the CSSA has hosted in over six years,” King concluded. "The conference was well received by local members and many of our Southern California-based members made the trip too.”

    For more information about the CSSA and its efforts, please visit


    About The California Self-Storage Association

    Founded in 2002, the California Self Storage Association (CSSA) is the state not-for-profit trade organization dedicated to serving the California Self-Storage industry including owner-operators, facility managers and industry vendors. The CSSA represents some 450 direct member companies that own and operate over 1,200 facilities in California. CSSA direct members range from individual facility owner-operators to multiple-facility operations, to the industry's largest publicly traded Real Estate Investment Trusts (REITs).

    About Kure It

    Kure It is a non-profit organization whose mission is to raise money for research specialists conducting innovative projects to better treat and ultimately cure kidney cancer and other cancers.  Founded by self-storage industry veteran Barry Hoeven after his kidney cancer diagnosis, Kure It has raised over $1 million for research since 2007.

  • Tuesday, April 02, 2013 2:38 PM | CSSSA Admin (Administrator)


    A-1 Self Storage San Juan Capistrano to Feature Historical Plaque to Honor the Site’s Cattle Ranching History and Land Baron, Don Juan Forster.


    Source: "New San Juan storage center will honor site's history.” Orange County Register; 26 March 2013.

    "A-1 Self Storage San Juan Capistrano understands how important it is to the city and its people to honor Don Juan Forster and the history of the land we hope to start developing soon.” said Brian Caster, President and CEO of A-1 Self Storage. "We hope this historical plaque will become something everyone will appreciate for many generations to come.”

    A-1 Self Storage San Juan Capistrano is located in South Orange County, California between Mission Viejo and San Clemente. The 72,000 square feet facility on 1.6 acres of land is adjacent to the I-5 freeway, off of San Juan Creek Rd to Valle Rd. It will feature over 500 self storage units, packing & moving supplies, a 24/7 Rental/Payment kiosk and is expected to open Spring 2014. For more information, please visit:

    Or to find an A-1 Self Storage location near you, please visit:

    About A-1 Self Storage:

    A-1 Self Storage is one of the leading providers of self storage units in California with 8 locations in Orange County and 42 locations statewide. A-1 is the Self Storage division of the Caster Companies, a third generation family-owned company headquartered in Southern California since 1959. The Caster Companies specializes in acquisitions, development and management of A-1 Self Storage. Its Real Estate Portfolio includes over 4 million square feet in real estate properties. It is one of California’s largest independent self storage and car storage owner/operators in California.



    Fran Laporga-Ching | A-1 Self Storage | (619) 287-8873 x 141 | |

  • Tuesday, March 19, 2013 2:39 PM | CSSSA Admin (Administrator)

    Want More Peace of Mind When It Comes to Employees?

    So, things are going just fine at your self storage facility when all of a sudden you are slapped with a lawsuit from a disabled employee who claims that your store doesn’t have the proper setup to help them do their work. Or an employee decides that you aren’t paying them the right wages. Or that you are treating them poorly.

    All of a sudden, those peaceful and happy days at your self storage business have become a royal pain in the you-know-where. Could it have been prevented? Could you have been ahead of the game?

    Thanks to the California Self Storage Association (CSSA), you can. The CSSA and the Bay area law firm of Lewis, Brisbois, Bisgaard & Smith LLP joined forces to create an Employment Manual Template that has just become available to CSSA members. This new member benefit will help protect CSSA members from employment lawsuits and will create a new level of professionalism for members that currently do not have one in place for their teams.

    "This has been a very rewarding project those of us who work with the CSSA,” said Erin King, who heads up the CSSA office. "This new member benefit is a direct result of feedback we heard from owners after the manuals author spoke at our 2012 Owners Symposium in Walnut Creek. Immediately following her presentation on California employment law, many members came to us and told us how valuable it would be if the CSSA could offer an employment manual for members to make sure they keeping up with current federal and state employment laws while offering them a level of protection and ultimately a better experience for their employees.

    "Having a policy manual in place keeps the business owner and the employees all on the same page and ultimately provides a better work experience for all involved,” concluded King.

    Lisa Barnett Sween, Esq. Partner at the San Francisco office of Lewis Brisbois, Bisgaard & Smith LLP specializes in Labor and Employment. Sween was the driving force behind the manual. She will be hosting two 2-hour classes for CSSA members, one in Northern California and one in Southern California. Those dates will be announced soon. The CSSA also has arranged to have the Employment Manual Template updated on an annual basis and updates will be provided free of charge to members in good standing who have purchased the book.

    For Sween, the manual represents a strong message to those in self storage on a number of levels.

    "An Employee Handbook is an employer’s ‘sword and shield,’” Said Sween. "It can be used offensively to respond to tricky or sticky employee relations issues.  It can also be used defensively to demonstrate the employer acted reasonably, was aware of the law, and acted consistent with the law. Being aware of what issues typically arise in the workplace and best practices around those issues is the first line of defense when responding to employee complaints and avoid liability for harassment, discrimination, retaliation and the most often litigated wage and hour issues.”

    And what steps does Sween feel an owner/operator should take to prevent problems with employees?

    "Have an up-to-date handbook; performance counsel and document issues timely and with the use of objective facts; provide managerial training on harassment and discrimination.  Be aware of wage and hour requirements and pay accordingly. Being proactive and aware of legal trends helps employers avoid liability,” she concluded.

    As mentioned, the Employment Manual Template is now available. The cost is $299 and the CSSA will alert members who have purchased it of any changes on an annual basis. Members can go to the CSSA STORE and purchase the book. Upon purchase a user agreement will be sent to the member. Once executed and received by the CSSA a copy of the template will be sent to the purchaser via email.

    So get yourself back to the peace-of-mind status by purchasing the CSSA’s Employment Manual Template.


  • Friday, March 15, 2013 2:40 PM | CSSSA Admin (Administrator)

    It Is Good Form to Have the Proper Forms And the CSSA Has a Package of Forms for You

    It is a necessary, and sometimes bothersome, element of running any business -- forms. You love them and hate them, but you need them. The California Self Storage Association (CSSA) is well aware of the needs that self storage owner/operators and managers have for forms. The good news is that the CSSA has put together a package of forms and the better news is that they are free to CSSA members.

    This new member benefit from the CSSA is one that executive director Erin King is particularly pleased about.

    "We consider it a top priority to always find new benefits for our CSSA members,” says King. "After numerous requests from members, the CSSA is pleased to bring the forms package to help with a variety of situations that arise at their facilities. We certainly hope that all of our members take advantage of this free offering.”

    An overview of the Forms Package can be found in the CSSA STORE, but here is a quick look at the breakdown of the forms that are available. These model forms were drafted and reviewed by an industry attorney. As mentioned, they are free to current CSSA Members. Non-members can purchase this forms package for $270. Form updates will be provided to CSSA members in good standing at no cost.

    1. Partial Payment Receipt on a Liened Space* - This letter informs Occupants that their partial payment has been received, specifies the remaining balance owed, lets them know that partial payments do not stop the lien process and that fees will continue to accrue until the balance is paid in full or the property has been sold. *The CSSA does not recommend accepting partial payments

    2. Facility Receipt of Legal Documents - This form is to be filled out upon facilities receipt of legal documents from past or present Occupants.

    3. Occupant Release and Conveyance - This form is to be filled out (along with a Rental Agreement in new Occupants name) when a current Occupant would like to release unit responsibilities and rights by transferring their existing unit and all items inside in to someone else's name. Both parties must be present.

    4. Corporate Resolution/Authorization Company Trustee Agreement - This form is to be completed in conjunction with a Renal Agreement where the officer of the Company will not be available to execute the Rental Agreement. This form is best used for sales representatives and other associates renting a unit on behalf of their employer/company.

    5. Occupant Release of Interest - This form states that the facility has accepted a full or partial payment from the Occupant to settle their debt owed and that the Occupant is either releasing their interest in the unit and all items stored within so that the facility may dispose of it in any manner they see fit OR the Occupant is agreeing to remove all items from the unit, restore it to its original state and vacate the premises within the agreed upon amount of time.

    6. Occupant Change of Address Form - This form is to be filled out and signed by Occupants when changing any contact information in order to avoid miscommunications or unauthorized changes in Occupant information.

    Although these forms were drafted and reviewed by an industry attorney, the CSSA always recommends that you have an attorney review your forms prior to use especially if you make any changes or additions.

    "Our hope is that by offering our members a model for creating current and reliable forms, we will be able to provide California operators a degree of protection from unnecessary legal disputes,” King concluded. "We will continue to find ways to help our members and make the CSSA the best state association in America.”


  • Tuesday, February 26, 2013 1:40 PM | CSSSA Admin (Administrator)

    Cincinnati, OH - February 26, 2013 -  Late2Lien, LLC announced today the release of the new Late2Lien™ system for automating the late through lien sale process for the self-storage industry.

    There is a critical need for accurate legal compliance when conducting a self-storage lien sale. Late2Lien™ automates the process of properly completing and sending late and lien notices for the self-storage industry and provides verifiable service and tracking of each step throughout the process.  What once was only available to larger operators is now available at a reasonable per-use-cost to any operator.

    "There is more to compliance than simply mailing a default notice when your occupant is late,” said Jeffrey Greenberger, Esq., owner of Late2Lien, LLC.

    "Every state’s default notice must contain accurate information, particular time calculations, and must be delivered to the occupant and others in compliance with the statute. Late2Lien™ performs all of these critical functions with little involvement from the operator or staff.”

    Late2Lien™ automatically monitors tenant lists for delinquencies while it generates, tracks, and provides the accountable history of the required notices according to each statute timeline and parameters. Furthermore, the system checks for military status, handles all returned mail processing, provides required mailings to all contacts and/or lien holders, and automates advertising in compliant publications. All the information is securely stored and accessible 24/7 through the Late2Lien™ cloud-based portal.

    "Late2Lien™ has improved my collection results, by accurately and consistently performing the lien process. They use my SiteLink data with little input from me or my staff at a cost that is less than our previous in-house cost. I worry less about my lien sales knowing that my documents are accurate and stored safely,” said a Nevada-based, owner/operator.

    Late2Lien™ integrates and partners with leading vendors within the industry such as SiteLink management software. A direct integration between SiteLink Web Edition and Late2Lien™ delivers reduction in transcript errors, improved compliance and collection results with seamless implementation.

    "Late2Lien’s automated feature can reduce the amount of units going to the lien process at a lower cost,” said Markus Hecker, SiteLink’s COO. "The direct integration between SiteLink and Late2Lien eliminates transcription errors and improves accuracy on critical tenant notifications.”

    Late2Lien™ will be exhibiting at the SiteLink User Conference on April 2, 2013 in Las Vegas as well as at the ISS World Expo April 3-5, 2013.


    About Late2Lien, LLC:

    Late2Lien, LLC, a Cincinnati-based company, is owned by Jeffrey Greenberger, Esq. of Katz, Greenberger and Norton. Late2Lien™ provides a turnkey solution for automating your Late through Lien Sale process all while staying up-to-date with the varying state statutes. The Late2Lien™ engine is powered by the requirements, timelines, and various processes outlined in each state statute, thus creating a fully automated system for managing your Late through Lien Sale process. For more information, please contact Late2Lien™ at 513-400-5563 or visit


    About SiteLink:

    With more than 6,500 installations worldwide, SiteLink Web Edition is one of the industry’s most popular software programs. Quality service, updates and user-friendly design make Web Edition a favorite of single- and multi-store operators alike. More than 70 of top 100 operators run Web Edition today. Regular, automatic updates deliver integrations with partners like RPOST, Late 2 Lien and DocuSign. Web Edition is highly scalable and easy to deploy. SiteLink does not bundle services and lowers operating costs by giving owners a choice in partners like web designers and credit card processors. At no additional charge, Web Edition integrates with platforms like smart phones, websites, listing services, INSOMNIAC KIOSKS and central mail providers. Powerful features like revenue management, built-in CRM, email and text messaging grow revenue and lower the cost of owning software.


    To learn more about Late2Lien, LLC, please contact, Tammy Salvo at (513) 400-5536 or or visit today.

    To learn more about SiteLink, please contact, Markus Hecker at (919) 865-0789 x1 or for more information or visit today.


    For information regarding this Press Release, contact:

    Tammy Salvo

    Director of Business Development

    105 E 4th Street, 4th Floor

    Cincinnati, OH 45202

    O. 513.400.5563

    C. 760.415.6968


California Self Storage Association

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California Self Storage Association
5325 Elkhorn Blvd., #283 
Sacramento, CA 95842

P: 888-CSSA-207 or 888-277-2207


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