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California Self Storage Association

The Latest Industry News

With the daunting amount of news and information coming at you constantly it is impossible for any one person to keep up. Our team curates and alerts you to the "must have” information to ensure you are in the know. Having relevant, current information helps you to make the best decisions possible.

  • Tuesday, June 11, 2013 2:37 PM | CSSSA Admin (Administrator)

    Contact: Erin King, Executive Director                                   

    Phone: (949)783-4130



    Time to Update Your Rental Agreement Concerning Accessibility

    June 11th 2013 - It is always better to think ahead than to wait for trouble to come knocking on your door. The CSSA is acutely aware that its members need to be informed and ready for any and all changes taking place in the industry. The latest involved accessibility inspections and your rental agreements.

    Does your facility provide proper access to those with disabilities? Has your facility been inspected by a Certified Access Specialist (CASp) and been determined to meet all applicable construction-related accessibility standards set up in Civil Code 55.53? Regardless of your answer to those questions, starting on July 1 you will want to have it written into your rental agreements if you want to avoid future ADA (Americans with Disabilities Act) legal entanglements.

    Here is what Carlos Kaslow wrote about the subject in the Self Storage Legal Review:

    "On July 1, 2013 all California commercial landlords, including self-storage operators, must have rental agreements that comply with Civil Code section 1938 which states:

    "A commercial property owner or lessor shall state on every lease form or rental agreement executed on or after July 1, 2013, whether the property being leased or rented has undergone inspection by a Certified Access Specialist (CASp), and, if so, whether the property has or has not been determined to meet all applicable construction-related accessibility standards pursuant to Section 55.53."

    The law does not specify the form or placement of this disclosure, but it does require that it be in the rental agreement. Facilities that have been inspected and state that is has been inspected by a certified inspector and is in compliance with state and federal accessibility standards will be less inviting targets to the ADA lawsuit industry."

    Here is the good news – the CSSA sells a rental agreement template that Kaslow has already updated to include the above requirement. In fact, the CSSA’s rental agreement template (which can be purchased for a one-time fee of $349) is constantly being updated and sent to members who have purchased it.

    "The CSSA is ahead of the curve on this change and we want to be sure all of our members have a rental agreement that is current with state and federal law,” says Erin King, executive director of the CSSA. "This is a terrific CSSA member benefit in that the cost of having an attorney draft your agreement and annually review it for you far outweighs the minimal investment the CSSA asks from our members.”

    As Kaslow and King have made clear, the ability to avoid future ADA lawsuits can hinge on whether you have the proper wording in your rental agreements. And while it makes sense to have a Certified Access Specialist inspect your property, even if you haven’t been inspected you need mention of that in your rental agreement.

    "All of our members who have purchased the template in the past are eligible to receive the updated template free of charge,” adds King. "We strongly encourage our members to review the agreements as soon as possible to ensure they are in compliance with this required change.”

    For more information about the CSSA and its products, please visit


    About The California Self-Storage Association

    Founded in 2002, the California Self Storage Association (CSSA) is the state not-for-profit trade organization dedicated to serving the California Self-Storage industry including owner-operators, facility managers and industry vendors. The CSSA represents some 450 direct member companies that own and operate over 1,200 facilities in California. CSSA direct members range from individual facility owner-operators to multiple-facility operations, to the industry's largest publicly traded Real Estate Investment Trusts (REITs).

  • Thursday, June 06, 2013 2:37 PM | CSSSA Admin (Administrator)

    On The Move is thrilled to add an innovative food truck to their product line.  On The Move has been in the specialty truck leasing business for over 20 years.   Their food truck design is unique and provides the operator the ability to serve upwards of 1000 people per day.  It would be a perfect offering to do demographic studies on proposed restaurant locations prior to building out an entire store, attend special events and as a promotional tool to market brand recognition.


    A slide out is part of their unique design that allows the servers to be at face level with their customers unlike anything in the industry.  Additionally, the slide out provides more work space for the servers and cooks.  On The Move customizes the interior with the kitchen equipment needed to prepare and serve the restaurant’s menu items.  Additionally, it has a built-in generator, water holding tanks (both fresh and grey) as well as an optional soda dispenser and serving counter on the outside of the truck. 


    On The Move Food Trucks made their debut at the National Restaurant Association in May and had a surplus of positive reviews and orders!  Look for an On The Move Food Truck at a food truck park near you!  For more information, visit 



    C.J. Steen

    Marketing Director

    (800) 645-9949

  • Friday, May 31, 2013 2:37 PM | CSSSA Admin (Administrator)

    Contact: Erin King, Executive Director

    Phone: (949)783-4130


    Like a Fine Wine, CSSA’s Napa Gathering a Big Hit

    NEWPORT BEACH, CALIFORNIA — May 31, 2013 — If you want to put on a successful gathering for self storage owner/operators, you might want to do it the way the California Self Storage Association did in early May. First, find a compelling location – Napa Valley is about as good as it gets. Second, have a strong program. Third, make it fun – a bocce ball tournament to raise money for Kure It Cancer Research is a great way to go.

    So it was from May 1-3 that the CSSA hosted the 2013 West Coast Self Storage Owners Conference at the Westin Verasa in Napa California. The event was a sellout, with 200 people attending the three-day event (75 per cent of which were owners). The keynote speaker was Hugh Horne, president and CEO of Horne Developments, Inc. Topics of the conference included: transitioning your family business from one generation to the next, Affordable Care Act information, post consumer mindsets and employment law updates.

    "I believe the success of our event has two major components – location and content,” said Erin King, executive director of the California Self Storage Association. "We worked hard this year to ensure all our events content was timely and relevant. With presentations on the Affordable Care Act, employment laws and the challenges of transitioning your family business to the next generation, we created an agenda that many operators didn't want to miss or felt they couldn't miss.”

    Karen Jones, the director of Kure It Cancer Research was equally thrilled with the gathering.

    "We are grateful to the CSSA and its members for their enthusiastic participation in the first ever Bocce for a Kure tournament,” Jones said. "Everyone from the bocce players to the event sponsors contributed to make it a fun networking opportunity that raised over $5,000 for underfunded cancer research.

    "We are very close to reaching the $2 million milestone in funds raised through Kure It, and the CSSA event brought us that much closer. With the success of this inaugural tournament, we look forward to making this an annual event.”

    In fact, the post-conference survey of individuals who attended included quotes like "great hotel & reception area, excellent location and well organized -- great for networking” from one attendee and "First-class event, wonderful job, Erin! Would like to see it back in Napa again next year” from another. The survey also indicated that future CSSA gatherings should focus even more on owners with 10 or less facilities.

    King was pleased with the way the event went, especially considering that it was a chance for Northern Californians to gather for a few days of networking, learning and having fun.

    "This was the first multi-day event in Northern California that the CSSA has hosted in over six years,” King concluded. "The conference was well received by local members and many of our Southern California-based members made the trip too.”

    For more information about the CSSA and its efforts, please visit


    About The California Self-Storage Association

    Founded in 2002, the California Self Storage Association (CSSA) is the state not-for-profit trade organization dedicated to serving the California Self-Storage industry including owner-operators, facility managers and industry vendors. The CSSA represents some 450 direct member companies that own and operate over 1,200 facilities in California. CSSA direct members range from individual facility owner-operators to multiple-facility operations, to the industry's largest publicly traded Real Estate Investment Trusts (REITs).

    About Kure It

    Kure It is a non-profit organization whose mission is to raise money for research specialists conducting innovative projects to better treat and ultimately cure kidney cancer and other cancers.  Founded by self-storage industry veteran Barry Hoeven after his kidney cancer diagnosis, Kure It has raised over $1 million for research since 2007.

  • Tuesday, April 02, 2013 2:38 PM | CSSSA Admin (Administrator)


    A-1 Self Storage San Juan Capistrano to Feature Historical Plaque to Honor the Site’s Cattle Ranching History and Land Baron, Don Juan Forster.


    Source: "New San Juan storage center will honor site's history.” Orange County Register; 26 March 2013.

    "A-1 Self Storage San Juan Capistrano understands how important it is to the city and its people to honor Don Juan Forster and the history of the land we hope to start developing soon.” said Brian Caster, President and CEO of A-1 Self Storage. "We hope this historical plaque will become something everyone will appreciate for many generations to come.”

    A-1 Self Storage San Juan Capistrano is located in South Orange County, California between Mission Viejo and San Clemente. The 72,000 square feet facility on 1.6 acres of land is adjacent to the I-5 freeway, off of San Juan Creek Rd to Valle Rd. It will feature over 500 self storage units, packing & moving supplies, a 24/7 Rental/Payment kiosk and is expected to open Spring 2014. For more information, please visit:

    Or to find an A-1 Self Storage location near you, please visit:

    About A-1 Self Storage:

    A-1 Self Storage is one of the leading providers of self storage units in California with 8 locations in Orange County and 42 locations statewide. A-1 is the Self Storage division of the Caster Companies, a third generation family-owned company headquartered in Southern California since 1959. The Caster Companies specializes in acquisitions, development and management of A-1 Self Storage. Its Real Estate Portfolio includes over 4 million square feet in real estate properties. It is one of California’s largest independent self storage and car storage owner/operators in California.



    Fran Laporga-Ching | A-1 Self Storage | (619) 287-8873 x 141 | |

  • Tuesday, March 19, 2013 2:39 PM | CSSSA Admin (Administrator)

    Want More Peace of Mind When It Comes to Employees?

    So, things are going just fine at your self storage facility when all of a sudden you are slapped with a lawsuit from a disabled employee who claims that your store doesn’t have the proper setup to help them do their work. Or an employee decides that you aren’t paying them the right wages. Or that you are treating them poorly.

    All of a sudden, those peaceful and happy days at your self storage business have become a royal pain in the you-know-where. Could it have been prevented? Could you have been ahead of the game?

    Thanks to the California Self Storage Association (CSSA), you can. The CSSA and the Bay area law firm of Lewis, Brisbois, Bisgaard & Smith LLP joined forces to create an Employment Manual Template that has just become available to CSSA members. This new member benefit will help protect CSSA members from employment lawsuits and will create a new level of professionalism for members that currently do not have one in place for their teams.

    "This has been a very rewarding project those of us who work with the CSSA,” said Erin King, who heads up the CSSA office. "This new member benefit is a direct result of feedback we heard from owners after the manuals author spoke at our 2012 Owners Symposium in Walnut Creek. Immediately following her presentation on California employment law, many members came to us and told us how valuable it would be if the CSSA could offer an employment manual for members to make sure they keeping up with current federal and state employment laws while offering them a level of protection and ultimately a better experience for their employees.

    "Having a policy manual in place keeps the business owner and the employees all on the same page and ultimately provides a better work experience for all involved,” concluded King.

    Lisa Barnett Sween, Esq. Partner at the San Francisco office of Lewis Brisbois, Bisgaard & Smith LLP specializes in Labor and Employment. Sween was the driving force behind the manual. She will be hosting two 2-hour classes for CSSA members, one in Northern California and one in Southern California. Those dates will be announced soon. The CSSA also has arranged to have the Employment Manual Template updated on an annual basis and updates will be provided free of charge to members in good standing who have purchased the book.

    For Sween, the manual represents a strong message to those in self storage on a number of levels.

    "An Employee Handbook is an employer’s ‘sword and shield,’” Said Sween. "It can be used offensively to respond to tricky or sticky employee relations issues.  It can also be used defensively to demonstrate the employer acted reasonably, was aware of the law, and acted consistent with the law. Being aware of what issues typically arise in the workplace and best practices around those issues is the first line of defense when responding to employee complaints and avoid liability for harassment, discrimination, retaliation and the most often litigated wage and hour issues.”

    And what steps does Sween feel an owner/operator should take to prevent problems with employees?

    "Have an up-to-date handbook; performance counsel and document issues timely and with the use of objective facts; provide managerial training on harassment and discrimination.  Be aware of wage and hour requirements and pay accordingly. Being proactive and aware of legal trends helps employers avoid liability,” she concluded.

    As mentioned, the Employment Manual Template is now available. The cost is $299 and the CSSA will alert members who have purchased it of any changes on an annual basis. Members can go to the CSSA STORE and purchase the book. Upon purchase a user agreement will be sent to the member. Once executed and received by the CSSA a copy of the template will be sent to the purchaser via email.

    So get yourself back to the peace-of-mind status by purchasing the CSSA’s Employment Manual Template.


  • Friday, March 15, 2013 2:40 PM | CSSSA Admin (Administrator)

    It Is Good Form to Have the Proper Forms And the CSSA Has a Package of Forms for You

    It is a necessary, and sometimes bothersome, element of running any business -- forms. You love them and hate them, but you need them. The California Self Storage Association (CSSA) is well aware of the needs that self storage owner/operators and managers have for forms. The good news is that the CSSA has put together a package of forms and the better news is that they are free to CSSA members.

    This new member benefit from the CSSA is one that executive director Erin King is particularly pleased about.

    "We consider it a top priority to always find new benefits for our CSSA members,” says King. "After numerous requests from members, the CSSA is pleased to bring the forms package to help with a variety of situations that arise at their facilities. We certainly hope that all of our members take advantage of this free offering.”

    An overview of the Forms Package can be found in the CSSA STORE, but here is a quick look at the breakdown of the forms that are available. These model forms were drafted and reviewed by an industry attorney. As mentioned, they are free to current CSSA Members. Non-members can purchase this forms package for $270. Form updates will be provided to CSSA members in good standing at no cost.

    1. Partial Payment Receipt on a Liened Space* - This letter informs Occupants that their partial payment has been received, specifies the remaining balance owed, lets them know that partial payments do not stop the lien process and that fees will continue to accrue until the balance is paid in full or the property has been sold. *The CSSA does not recommend accepting partial payments

    2. Facility Receipt of Legal Documents - This form is to be filled out upon facilities receipt of legal documents from past or present Occupants.

    3. Occupant Release and Conveyance - This form is to be filled out (along with a Rental Agreement in new Occupants name) when a current Occupant would like to release unit responsibilities and rights by transferring their existing unit and all items inside in to someone else's name. Both parties must be present.

    4. Corporate Resolution/Authorization Company Trustee Agreement - This form is to be completed in conjunction with a Renal Agreement where the officer of the Company will not be available to execute the Rental Agreement. This form is best used for sales representatives and other associates renting a unit on behalf of their employer/company.

    5. Occupant Release of Interest - This form states that the facility has accepted a full or partial payment from the Occupant to settle their debt owed and that the Occupant is either releasing their interest in the unit and all items stored within so that the facility may dispose of it in any manner they see fit OR the Occupant is agreeing to remove all items from the unit, restore it to its original state and vacate the premises within the agreed upon amount of time.

    6. Occupant Change of Address Form - This form is to be filled out and signed by Occupants when changing any contact information in order to avoid miscommunications or unauthorized changes in Occupant information.

    Although these forms were drafted and reviewed by an industry attorney, the CSSA always recommends that you have an attorney review your forms prior to use especially if you make any changes or additions.

    "Our hope is that by offering our members a model for creating current and reliable forms, we will be able to provide California operators a degree of protection from unnecessary legal disputes,” King concluded. "We will continue to find ways to help our members and make the CSSA the best state association in America.”


  • Tuesday, February 26, 2013 1:40 PM | CSSSA Admin (Administrator)

    Cincinnati, OH - February 26, 2013 -  Late2Lien, LLC announced today the release of the new Late2Lien™ system for automating the late through lien sale process for the self-storage industry.

    There is a critical need for accurate legal compliance when conducting a self-storage lien sale. Late2Lien™ automates the process of properly completing and sending late and lien notices for the self-storage industry and provides verifiable service and tracking of each step throughout the process.  What once was only available to larger operators is now available at a reasonable per-use-cost to any operator.

    "There is more to compliance than simply mailing a default notice when your occupant is late,” said Jeffrey Greenberger, Esq., owner of Late2Lien, LLC.

    "Every state’s default notice must contain accurate information, particular time calculations, and must be delivered to the occupant and others in compliance with the statute. Late2Lien™ performs all of these critical functions with little involvement from the operator or staff.”

    Late2Lien™ automatically monitors tenant lists for delinquencies while it generates, tracks, and provides the accountable history of the required notices according to each statute timeline and parameters. Furthermore, the system checks for military status, handles all returned mail processing, provides required mailings to all contacts and/or lien holders, and automates advertising in compliant publications. All the information is securely stored and accessible 24/7 through the Late2Lien™ cloud-based portal.

    "Late2Lien™ has improved my collection results, by accurately and consistently performing the lien process. They use my SiteLink data with little input from me or my staff at a cost that is less than our previous in-house cost. I worry less about my lien sales knowing that my documents are accurate and stored safely,” said a Nevada-based, owner/operator.

    Late2Lien™ integrates and partners with leading vendors within the industry such as SiteLink management software. A direct integration between SiteLink Web Edition and Late2Lien™ delivers reduction in transcript errors, improved compliance and collection results with seamless implementation.

    "Late2Lien’s automated feature can reduce the amount of units going to the lien process at a lower cost,” said Markus Hecker, SiteLink’s COO. "The direct integration between SiteLink and Late2Lien eliminates transcription errors and improves accuracy on critical tenant notifications.”

    Late2Lien™ will be exhibiting at the SiteLink User Conference on April 2, 2013 in Las Vegas as well as at the ISS World Expo April 3-5, 2013.


    About Late2Lien, LLC:

    Late2Lien, LLC, a Cincinnati-based company, is owned by Jeffrey Greenberger, Esq. of Katz, Greenberger and Norton. Late2Lien™ provides a turnkey solution for automating your Late through Lien Sale process all while staying up-to-date with the varying state statutes. The Late2Lien™ engine is powered by the requirements, timelines, and various processes outlined in each state statute, thus creating a fully automated system for managing your Late through Lien Sale process. For more information, please contact Late2Lien™ at 513-400-5563 or visit


    About SiteLink:

    With more than 6,500 installations worldwide, SiteLink Web Edition is one of the industry’s most popular software programs. Quality service, updates and user-friendly design make Web Edition a favorite of single- and multi-store operators alike. More than 70 of top 100 operators run Web Edition today. Regular, automatic updates deliver integrations with partners like RPOST, Late 2 Lien and DocuSign. Web Edition is highly scalable and easy to deploy. SiteLink does not bundle services and lowers operating costs by giving owners a choice in partners like web designers and credit card processors. At no additional charge, Web Edition integrates with platforms like smart phones, websites, listing services, INSOMNIAC KIOSKS and central mail providers. Powerful features like revenue management, built-in CRM, email and text messaging grow revenue and lower the cost of owning software.


    To learn more about Late2Lien, LLC, please contact, Tammy Salvo at (513) 400-5536 or or visit today.

    To learn more about SiteLink, please contact, Markus Hecker at (919) 865-0789 x1 or for more information or visit today.


    For information regarding this Press Release, contact:

    Tammy Salvo

    Director of Business Development

    105 E 4th Street, 4th Floor

    Cincinnati, OH 45202

    O. 513.400.5563

    C. 760.415.6968


  • Thursday, January 31, 2013 1:41 PM | CSSSA Admin (Administrator)


    Southern California Firm buys 85% occupied Class-A property with 870 Storage Units and 144,605 Net Rentable Square Feet. Assumed 64% LTV existing CMBS loan.

    HOUSTON, TX, January 31, 2013 - AC Self Storage Solutions, LLC ("AC SSS”) of Carlsbad, CA has acquired Go Store It, an 870-unit Self Storage facility in the Houston suburb of Pasadena, TX.

    Go Store It had an effective physical occupancy of 85.2% of its 144,605 rentable square feet. The transaction required the assumption of an existing CMBS loan that was serviced by Wells Fargo. The loan was approximately 64% of the purchase price of the facility.

    The purchase price was not disclosed, but the purchaser has indicated that this transaction traded at an effective 7.4% capitalization rate. The facility is a class-A traditional Self Storage facility, built in 2004, that has both climate and non-climate controlled storage units.

    "This is definitely one of the more attractive Self Storage facilities I’ve seen” states Troy Downing, Chief Executive Officer, AC Self Storage Solutions, LLC. "The facility is Class-A, has a tremendous amount of curb appeal, and is well occupied in what we believe is a strong market”. Downing continues, "We have transitioned property management and expect to improve this facility with professional management and aggressive revenue management.”

    The Go Store It facility, at 7905 Spencer Highway, Pasadena, TX will be rebranded "AC Self Storage of Pasadena.” The neighborhood is primarily single and multi-family residential housing near the central campus of San Jacinto College, a commuter college with 12,000 students.

    About AC Self Storage Solutions, LLC

    AC Self Storage Solutions, LLC ("AC SSS”) has offices in Carlsbad, CA and Newport Beach, CA. AC SSS is an owner, operator, and servicer of Self Storage commercial real estate across the United States. In addition to acquisitions, AC SSS also offers asset management services and has over a million square feet of Self Storage under management. AC SSS is a joint venture with Axxcess Capital Ventures, LLC of Newport Beach, CA. The team is made up of professionals from diverse backgrounds in Self Storage, commercial real estate, asset management, investment banking, technology, and finance. Visit



    Chris Barnett



  • Friday, January 18, 2013 1:41 PM | CSSSA Admin (Administrator)

    N e w s  R e l e a s e                      FOR IMMEDIATE RELEASE 

    FROM:  BarKER PACIFIC GROUP & Artemis Real Estate Partners


    Gary Pike, APR
    (415) 585-2100



    NORCO, CA – January 18, 2013 – Barker Pacific Group (BPG) and Artemis Real Estate Partners Fund I (Artemis) have acquired Global Self Storage via a joint venture, and will re-launch the facility under its Storage Solutions brand.  The 113,429 square foot, seven building complex sits on 4.12 acres and features 908 storage units along with surface parking for boat and RV storage. The facility is located at 240 Hidden Valley Parkway in Norco CA, in Western Riverside county off of Highway I-15. Approximately 68 percent of the complex is occupied.

    "We are excited to add another property to our Storage Solutions portfolio,” said Jae Ho, COO of Storage Solutions.  "We were attracted to the property’s location, high quality construction and amenities for tenants, and the current property management team that will augment the company.”

    This is the second property acquired as part of Storage Solutions’ strategy. The joint venture purchased the property out of receivership in December 2012.  The joint venture previously acquired the King Road Self-Storage facility in San Jose in April of 2012 to re-launch the Storage Solutions brand. Storage Solutions is rebuilding its assets portfolio to offer consumers and businesses a variety of self-storage space and supplies at convenient locations throughout California.


    "With each expansion we are working to ensure an easy transition for existing tenants,” said Ho. "As we integrate our system and approach, we’ll be able to provide existing and new customers the benefits of Storage Solutions.”


    About Barker Pacific Group and Artemis Real Estate Partners:

    Barker Pacific Group was founded more than 28 years ago and is comprised of experienced real estate professionals active in asset management, acquisitions and development of major commercial projects.  In San Francisco, BPG developed 100 First Plaza and currently owns and manages One Sansome Street.

    Some of BPG’s other notable projects include:  Hamilton Landing and Rowland Plaza in Marin County; The Fine Arts Building, 626 Wilshire Boulevard and 5055 Wilshire Boulevard in Los Angeles; 101 Continental in El Segundo and The Miami Arena and Columbus Center in South Florida. 

    In addition to Storage Solutions, the firm also manages and owns Bayside Communities, a portfolio of over 27 affordable multifamily housing properties located throughout the West.  BPG has offices in San Francisco, Los Angeles and Marin County.  The company specializes in the development and acquisition of institutional quality office, retail, and residential projects in select U.S. cities. For more information, visit

    Artemis Real Estate Partners is a real estate investment management firm that seeks to invest with best-in-class local operating partners across opportunistic, value added and enhanced core strategies. Artemis has raised $736 million of investor capital across two vehicles: $436 million of capital for Artemis Fund I and $300 million of capital in a separate account with The New York State Common Retirement Fund.  More information about Artemis may be found at

    About Storage Solutions:

    Storage Solutions is a growing leader in the self-storage industry, offering consumers and businesses a variety of self-storage space and supplies throughout California.  Storage Solutions is Barker Pacific Group’s self-storage division originally operated under the Union Development Company.  UDC maintained Storage Solutions in 21 locations throughout Southern California until the portfolio assets were sold to a public REIT in late 2011. BPG  maintained rights to the Storage Solutions brand and is re-launching the company and pursuing value investments to rebuild its portfolio throughout California. For more information, visit

    # # #

  • Wednesday, January 02, 2013 1:43 PM | CSSSA Admin (Administrator)

    For Immediate Release    

    Contact: James Grant, President / CEO                                 

    Phone: (855) S-Battle (855-722-8853)


    Merger Joins  The Two Leading Self-Storage Online Auction Websites

    SCOTTSDALE, ARIZONA —December 10, 2012— is pleased to announce that it has merged with Salt Lake City-based The new company will be branded as with operations based in Scottsdale. This merger brings together the self-storage industry’s two leading online self-storage auction websites, positioning the new company as the market leader in online self-storage auction services for the industry. Together the sites currently have more than 1,000 registered facilities and 25,000 registered bidders and a total of over 100,000 potential bidders.

    "Combining our experienced staff and advanced technology platforms will undoubtedly strengthen the level of support to our growing customer base,” says President and CEO James Grant. "Ever since reality television brought self-storage auctions into the limelight, we have seen growing frustration about auctions held at facilities. Our online auctions allow facility operators to maximize their loss recovery without the inconvenience of holding sales on site.”

    Utilizing an eBay-style format, allows self-storage operators to take pictures and videos of a unit and upload them to the website with descriptions of the auction items. Potential buyers who establish a free account with can bid on items for sale. In addition, the online system allows bidders to participate in auctions outside of their immediate area and pick up the items in the days following the lien sale. 

    "For operators, online auctions take all of the extra work out of the process and give them more time to handle the daily operations.  It also eliminates the chance of any type of liability like someone slipping and falling at the facility or the potential of a robbery occurring with all of that money at the on-site auction,” says Grant. "For buyers, well … who wants to waste time driving all over town while standing outside in 115-degree weather or in a snow storm to bid on units?”

    Visit for information about the online auction process.

    About is a web portal that allows storage facilities to post their auctions online, thereby eliminating live auctions entirely. Created by Self Storage Association members who have been in the storage business for more than 30 years, the company was established to create a more efficient way of holding lien sales and to alleviate the frustration that came from holding live auctions on site at self-storage facilities. now attracts buyers online while maintaining seller confidence and ease of use.

    About was created to increase loss recovery percentage for self-storage operators through the use of an easy-to-use online system. Creating a way to hold auctions that benefit all parties involved in the lien sale process, the company provides the convenience of online bidding while saving both time and money for both the bidders and the self-storage company.

California Self Storage Association

Contact Us

California Self Storage Association
5325 Elkhorn Blvd., #283 
Sacramento, CA 95842

P: 888-CSSA-207 or 888-277-2207


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