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California Self Storage Association


Local Initiatives Fund 

Avatar Immersive Training: Next Level Sales and Service Training - MORNING SESSION

  • Wednesday, June 26, 2024
  • 9:00 AM - 11:30 AM
  • Avatar Training (SIMPACT)
  • 19


  • Next Level Sales & Service Training Morning Session
  • Next Level Sales and Service Morning Session



Next Level Sales & Service Training 

Immersive Learning with Avatar Simulation 

Morning Session

June 26, 2024 

9:00am - 11:30am

(Click HERE for Afternoon Session) 


In this 2 ½-hour professional development training, attendees will:

  • Receive 30 minutes of tools and skills to help you focus on connecting with customers and
  • Engage in a real-world interaction with simulated customers using real-time avatar interface. Selected participants will interact with the avatar in various situations and the rest of the participants act as the “brain,” offering encouragement and suggestions. Come talk to an avatar!
  • Discussion, debate, and feedback will help participants determine what to do in various situations and provide additional strategies for connecting with various potential customers. Take part in this cutting-edge training that has greater impact by experiencing actual situations.

      CLICK HERE to see an Avatar (SIMPACT) demonstration


      Don't miss out on this Virtual Experience!


      $119 – CSSA Members 

      $199– Non-CSSA Members

      SIMPACT Immersive Learning is a mixed reality simulation system that provides a highly realistic virtual platform for practice in business negotiations, sales techniques, conflict resolution, and many other interpersonal interactions. 

      SIMPACT is the perfect bridge between theory and reality. Participants will learn sales techniques, then have an opportunity to practice those skills in the SIMPACT Immersive Learning system in simulated self storage situations. Participants will either be in the "Interactive Participant" seat, interacting with the avatar in a realistic situation or as a participant observer, providing observations and evaluation. Participants report that the SIMPACT simulator is more effective, more realistic, and more impactful than traditional adult-learning webinar or classroom role-play format.

        Session material is presented by Carol Mixon of SkilCheck. Carol has over 35 years’ experience consulting and helping self-storage operators and managers succeed.  Specializing in self-storage management and employee training, her teaching techniques have set the industry standard.

        Helpful Registration Notes

        1. The email you use to register will be the email where all information is sent.
        2. FOR CSSA MEMBERS: In order to receive the member registration rate, please be sure to log in to your membership. If you don't, the system does not recognize you as a member and you will not have access to the member rate.
        3. The Zoom link for this presentation will be sent out the day before the presentation and again on the morning of the presentation - It will be sent to the email that was used for registration (see #1)

        Interested in Sponsoring? Click HERE for Details

        California Self Storage Association

        Contact Us

        California Self Storage Association
        5325 Elkhorn Blvd., #283 
        Sacramento, CA 95842

        P: 888-CSSA-207 or 888-277-2207


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