Napa Self Storage Owner’s Conference

Held on May 20th & 21st at the Meritage Resort

Has Successfully Closed!

We look foreword to next years event-May 19 & 20 2024

Click Here For all the Napa Conference Photos - Availiable for Viewing and Downloading

We would like to extend our heartfelt thanks to all attendees, speakers, and sponsors who contributed to making this event a memorable and enriching experience. We look forward to welcoming you back next year for more inspiring discussions, networking opportunities, and cutting-edge insights into the world of self-storage.

The CSSA Napa Valley Self Storage Owners Conference, held on May 20-21, 2024, was a resounding success. Bringing together industry leaders, vendors, and operators, the conference provided a platform for insightful presentations, valuable networking opportunities, and strategic discussions. The beautiful backdrop of Napa Valley added to the allure, making it an event to remember.

The event kicked off with a warm welcome from CSSA's leadership, setting the tone for two days filled with knowledge sharing and community building. Attendees were treated to keynote speeches from two industry luminaries. Antonia Hock, an expert in customer and employee experience, captivated the audience with her session on "Guiding Principles to Create Unique Customer Experiences." Her insights into creating memorable customer interactions were both inspiring and actionable.

          

Anotonia Hock                                                                                                         Alyssa Quill 

Alyssa Quill, CEO of Storage Asset Management (SAM), delivered another impactful keynote. She shared strategies for enhancing customer service within the self-storage industry, focusing on operational efficiency and customer satisfaction. Her practical advice and industry knowledge resonated deeply with attendees.

One of the highlights of the conference was the Rapid-Fire Tech Session. This session featured presentations on the latest technological advancements in the self-storage sector. Topics included AI call tracking, live chat solutions, customer reviews, smart locks, and remote-managed facilities. The fast-paced format allowed attendees to gain a comprehensive understanding of cutting-edge technologies and their applications in the industry.

Networking was a key component of the conference, with numerous opportunities for attendees to connect and exchange ideas. The opening reception and the Night Cap Networking Event were particularly popular, providing a relaxed atmosphere for meaningful interactions. The beautiful surroundings of Napa Valley facilitated these connections, making it easy for participants to forge new partnerships and strengthen existing ones.

      

The CSSA's 5th Annual Charity Golf Classic was another standout event. Participants enjoyed a day of golf while supporting Kure It Cancer Research. The tournament was sold out, reflecting the strong support and enthusiasm from the community. The event was a fantastic opportunity for attendees to network and contribute to a great cause, with all proceeds benefiting Kure It Cancer Research.

         

In addition to keynotes and tech sessions, the conference offered a variety of panels and workshops. Topics ranged from lien laws and market trends to operational best practices. These sessions provided attendees with valuable insights and actionable strategies, further enhancing the educational value of the conference.

           

The success of the CSSA Napa Valley Self Storage Owners Conference was made possible by the dedication and hard work of the CSSA team, sponsors, speakers, and attendees. Their contributions ensured a well-rounded and impactful event.

Summary Provided by Gabrial Luna | Trojan Storage

We Look Foreword To Another Successful Event Coming May 19 & 20, 2025!

Thank you to our Sponsors

Platinum Sponsors

Gold Sponsors

            

Silver Sponsors

Operations & Technology Sponsors

Nightcap Networking Sponsor

Additional Sponsors