1251 Sherman Street, Suite 101 | Richardson, TX 75081 | T: 877.XPSUSA1 | F: 972.783.6468 | XPSUSA.COM
XPS expands Operations and Sales Executive team to Drive Strategic Growth
Richardson, TX. – May 19, 2010, - XPS Solutions provides best-in-class call management technology bundled with state-of-the-art web solutions. The XPS suite of products captures and tracks new leads, lead sources and receives payment transactions through the use call center, web platform and IVR tools. XPS Solutions announced today it has expanded its executive management team. Michael Roberts, Vice President of Business Development will continue to head up the Self Storage SBU (Strategic Business Unit). Hesham Tabbach, Vice President of Information Technology will continue to head up the XPS Solutions IT team.
XPS Solutions is proud to welcome Laura Mauldin, as Vice President of Operations & New Business Development.
In her role, Ms. Mauldin will be responsible for XPS Solutions' call center operations, as well as the new vertical and special project inside sales teams. She will report directly to the company's President and CEO John Traver.
"Laura is a pro's pro. She brings a level of scope that our company is ready for.” said Mr. Traver. "The level of leadership that she brings to our call center operation is a huge win for our organization. And I know our clients will quickly find that she has the ability to grow their businesses as well.”
Laura comes to XPS Solutions with over 20 years of operational and sales executive management experience in start-up, early-stage growth, and ongoing successful operations. Most recently, she was General Manager – Sales /Operations/ Call Center for Revo America where she was responsible for developing and building all aspects of a new security company. She recruited, developed, and managed sales and technical support (call center), warehouse, procurement, IT, ecommerce, marketing, product management and finance departments. Prior to that, Laura was Director of Contact Center Operations for Honeywell Inc. where she was responsible for managing ecommerce, sales, technical support, and an inbound/outbound contact center.